Shipping policy

DenLuci ships products to customers in Ghana and selected international destinations.
Order processing.
Orders are normally processed after payment has been successfully confirmed. Processing times may vary depending on the product, supplier, order volume, and destination.
Delivery times
Estimated delivery times are displayed during checkout where available. Delivery times are estimates and are not guaranteed. Delays may occur because of customs, weather, carrier issues, public holidays, or circumstances outside our control.
Shipping costs
Shipping charges are calculated and displayed at checkout based on the destination, product, shipping method, and other applicable factors.
International orders
International customers may be responsible for customs duties, import taxes, or other charges imposed by their country. These charges are generally not included unless specifically stated.
Tracking
Where tracking is available, tracking information may be provided after your order has been shipped.
Delivery problems
If your order appears delayed or lost, contact us with your order number so we can investigate with the shipping carrier or supplier.